Retailer Spotlight: Louisiana Custom Closets
Michael K. Ringuette photograph
In 2003, Don and Ann Wise opened Louisiana Custom Closets, which helps transform closets, garages, pantries and storage rooms into organizational masterpieces. Since its inception, Louisiana Custom Closets has doubled its warehouse and office space. The philosophy of the business is to go above and beyond the expectations of their customers by using quality materials and workmanship at competitive pricing.
With Don Wise as owner, Ann Wise as office manager and Todd Bissel and April Campbell as designers, the business serves clientele all over Louisiana and Mississippi. Louisiana Custom Closets offers free estimates for potential clients, and they also use a state-of-the-art 3-D Computer Aided Design so that clients can see a virtual simulation of what they will be getting.
Do you have any specials this month?
We can offer a 10 percent discount to anyone who reads this column and refers to this spotlight!
What is your goal as a business?
We strive to provide an experience that exceeds our customers’ expectations, whether that is simply showing up on time for the initial consultation and the installation and/or providing an end product that is superior to any of our competitors.
What’s the first thing you discuss with a client?
We discuss what they wish to accomplish –– this could be the end result, the budget, the time frame or something else.
What kind of clientele do you appeal to?
Our clientele is definitely upscale.