Shelby Sanderford knows firsthand the issues communication missteps can cause in a hospital—after working in one and seeing the problems arise, she knew there was a solution.

Enter DOCPACE: status updates for doctor’s appointments, a seamless solution for care providers. The cloud-based application system provides real-time text updates to patients’ phones and to a screen in a doctor’s waiting room, taking the guessing and stress out of the dreaded time spent waiting to be seen.

Sanderford aims to use DOCPACE to bring doctors, patients, staff and administration into a clearer, better-communicated alignment, creating a happier relationship for everyone involved.

She has her sights set on the future of medical access technology, and is working to take full advantage of artificial intelligence (AI) and machine learning in healthcare spaces to continue to improve those relationships and beyond.

111 Veterans Memorial Blvd., Ste. 250, Metairie
(504) 931-7331 |


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