Can I pay by check or cash?

We only accept credit cards for subscriptions via our new online digital system on MyNewOrleans.com.

When will my subscription begin?

Due to printing and shipping times, your first magazine issue will arrive via mail 4 – 6 weeks after your order is placed.

If you purchased a subscription to New Orleans Magazine, New Orleans Homes or St Charles Avenue using our new subscription system, you will get IMMEDIATE access to all subscriber-only content on MyNewOrleans.com.

If you purchased a subscription to Biz New Orleans using our new subscription system, you will get IMMEDIATE access to all subscriber-only content on BizNewOrleans.com.

How do I access subscriber-only content on the MyNewOrleans.com website?

If you have subscribed to New Orleans Magazine, New Orleans Homes or St Charles Avenue using our new subscription system here on MyNewOrleans.com, simply use your same account login and password when looking at subscriber-only content.

If you do not have a username and password for MyNewOrleans.com, you should start a new subscription using our new system here on this site to gain access to all digital content. Afterward, contact us at Subscribe@MyNewOrleans.com to cancel your subscription on the old system.

Magazine subscribers for New Orleans Bride, Biz New Orleans, Acadiana Profile, and Louisiana Life do NOT get access to subscriber-only content on MyNewOrleans.com.

Do you have a digital-only option?

At this time, we do not have a digital-only option.

Can I give a gift subscription?

Yes, you can give any of our magazine subscriptions as a gift. Simply click the “Is this a gift” checkbox on any subscription page and then fill in the recipient’s name, email and a message to the recipient.

When checking out, use your address as the billing address and use the RECIPIENT’S address as the shipping address. We will send the recipient an email notification about your gift, and their first issue will arrive a few weeks after the gift order is placed.

Do gift recipients get access to subscriber-only content on the website?

No. Magazine subscription gift recipients get the magazine mailed to them during their subscription term, but do not get access to subscriber-only content on our website.

Which magazines are bi-monthly, monthly, annual?

New Orleans Magazine, Biz New Orleans and St. Charles Avenue are monthly with 12 issues per year. Acadiana Profile and Louisiana Life magazines are bi-monthly publications with six issues per year. New Orleans Homes is a quarterly publication with four issues per year. New Orleans Bride is a semiannual publication with two issues per year.

Where can I purchase a magazine locally?

Newsstand locations can be found on the archive pages for New Orleans Magazine, New Orleans Homes, New Orleans Bride and St. Charles Avenue. 

Additionally, our other publication locations can be found on their respective websites here: Biz New Orleans, Acadiana Profile and Louisiana Life.

How do I opt out of auto-renewal?

Please contact our Subscriptions Coordinator at Subscribe@MyNewOrleans.com

Will the instructions on the renewal notice I receive via mail update my current subscription?

No. If you receive a renewal notice by mail this means your current subscription is ending and you are currently registered in our outdated system. You will need to renew by creating a new subscription through our online portal (via the QR code on your notice) and emailing our Subscriptions Coordinator at Subscribe@MyNewOrleans.com to properly cancel your previous subscription.

How do I update my billing information?

Please contact our Subscriptions Coordinator at Subscribe@MyNewOrleans.com